Privacy Policy

Dolcé Rosé Last updated: [20 July 2026]

1. Introduction

Dolcé Rosé (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit dolcerose.co.za (the “Site”), in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

By using this Site, you consent to the collection and use of your information as described in this Policy.

2. Who We Are

Dolcé Rosé is a brand of Dolce and Co, registered in South Africa. 

Registered address: 10 Blend Crescent, Firgrove Industrial Park, Firgrove, Cape Town, 7130

Information Officer: Cornel Nieuwoudt, contactable at sales@dolcerose.co.za

3. Information We Collect

We may collect the following types of information when you interact with our Site:

• Contact information you provide when submitting an enquiry through our Contact Us form, such as your name, email address, and phone number
• Newsletter or marketing sign-up details, if you choose to subscribe to updates from us
• Technical information, such as your IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies
• Any other information you voluntarily provide to us, for example through email correspondence

We do not process online payments or collect payment card details on this Site. Dolcé Rosé products are purchased through third-party retailers (such as Checkers, Makro, Takealot, and Ultra Liquors), and any information you provide during those purchases is subject to that retailer’s own privacy policy, not this one.

4. How We Use Your Information

We use the personal information we collect to:

• Respond to enquiries submitted through our Contact Us form
• Send you newsletters or marketing communications, where you have opted in
• Understand how visitors use our Site, so we can improve its content and functionality
• Comply with legal or regulatory obligations
• Protect the security and integrity of our Site

We will not use your personal information for any purpose other than those stated above without first obtaining your consent, unless required or permitted by law.

5. Legal Basis for Processing

We process your personal information on the following bases:

• Your consent, such as when you sign up for our newsletter
• Our legitimate interests, such as responding to enquiries or improving the Site
• Compliance with a legal obligation, where applicable

You may withdraw your consent at any time by contacting us using the details in Section 11.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics about how the Site is used. Cookies are small text files stored on your device.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the Site.

7. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating the Site (such as hosting or email service providers), who are contractually required to protect your information
• Legal or regulatory authorities, where required by law
• A successor entity in the event of a merger, acquisition, or sale of assets

We do not share your personal information with third parties for their own marketing purposes without your consent.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by law.

10. Your Rights Under POPIA

Subject to POPIA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information, where applicable
• Object to the processing of your personal information
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with the Information Regulator of South Africa if you believe your information has been mishandled

To exercise any of these rights, please contact us using the details in Section 11.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Dolcé Rosé Email: sales@dolcerose.co.za

You may also contact the Information Regulator of South Africa: Website: inforegulator.org.za

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last updated” date.

13. Children’s Privacy

Our Site and products are intended for individuals of legal drinking age in South Africa. We do not knowingly collect personal information from minors.